Collaboration at scale requieres trust at scale.
##What are some interesting models that can be explored to enable large-scale collaboration for solving public problems?
Here some of the ones I’ve been exploring:
###Spotify engineering culture
Agile matters more than Scrum.
Principles matter more than practices.
Servant leaders matter more than process masters.
Autonomous squads of people (max 8) = small, cross-functional, self-organizing team. They seat together and they have N to N responsibility for the stuff they build (design, commit, deploy, maintenance, operations, etc). They have a long term mission.
Autonomy = squad decides what to build, how to build it and how to work together while doing it. Boundaries = squad mission, overall product strategy and short term goals.
Decisions happen locally in the squads. Minimizes hand-offs and waiting. However, big mission is more important than any individual squad. Key principle: “be autonomous but don’t suboptimize!”
Leaders: focus on what problems to solve but let the teams figure out how to solve it.
###Michael Bernstein’s platform the “Foundry”
With fellow researchers at Stanford University, Bernstein investigated whether “flash-teams” of crowdsourced experts could achieve ambitious results, like designing a hi-fi prototype of an app or making a short animation in just one day. By recruiting workers through the website UpWork, and creating a web platform Foundry to manage workflows, Bernstein and his team found that flash-teams were able to achieve goals significantly faster than self-managed teams, with almost 50 percent fewer work hours expended.
Nevertheless, Bernstein pointed out that these flash-teams are limited in what they can do. Flash-teams need pre-defined workflows so that tasks can be delegated and guided, and only small teams can be involved on a single project. For larger, more complex projects, where workflows may evolve or be undefined, flash-teams are unable to deliver sufficient results.
###What other variables should we consider when analyzing those models?
- Role of a leader (or multiple leaders)
- Role of the crowd
- Incentives for participation
- Quality control
- Communication channels